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Sub-processors

Version 1.0 As of 30.10.2026 Zerovia GmbH

This list is Annex 3 to the data processing agreement. It names the service providers that process personal data of our customers on behalf of Zerovia GmbH.

Current list

Sub-processor Seat / place of processing Purpose Transfer
Infomaniak Network SA Geneva, Switzerland Hosting of the platform zerovia.app and the database Switzerland, no third-country transfer
Mistral AI SAS Paris, France Generative AI for completion assistance, questionnaires, reading of documents, ZAIA and web search in supplier screening (from 01.12.2026) within the EU
Lettermint B.V. Netherlands; hosting at UpCloud (Netherlands), backups at OVH (Germany) Dispatch of system and campaign emails within the EU
OpenCage GmbH Berlin, Germany; servers at Hetzner in Germany and Finland Geocoding of addresses outside Switzerland within the EU
Treibstoff Evolution GmbH Wiesbaden, Germany Development, maintenance and support. Access to production data only when needed, with two-factor sign-in and logging within the EU

Being phased out

Sub-processor Seat / place of processing Purpose Transfer Until
OpenAI Ireland Ltd. Ireland; processing partly in the USA Generative AI, web search in supplier screening SCCs, TIA, technical protective measures 30.11.2026
Anthropic PBC USA Generative AI, web search in supplier screening SCCs, TIA, technical protective measures 30.11.2026

No sub-processors

This list does not include services for which ZEROvia itself is the controller (website, CRM, payments, EU representative) or which supply public data (UID register, GLEIF, VIES, swisstopo). They are listed in the privacy policy.

Changes

We inform customers at least 30 days before a new sub-processor is engaged or an existing one is replaced, by email to the address stored in the account and on this page. Customers may object within 30 days for an important data protection reason (Art. 6.2 DPA (AVV)).

Date Change
[check: dispatch date, no later than 31.10.2026] Announcement: Mistral AI from 01.12.2026, OpenAI and Anthropic until 30.11.2026

Versions

Version 1.0, As of30.10.2026.Previous version:new; previously Annex 3 of the DPA and §8 of the privacy policy. Previous versions are available on request from privacy@zerovia.ch.